How can I re-instate a direct debit?
We can re-instate a direct debit if it:
- Was cancelled in error by the bank, or
- Is payable to a Ulster Bank product e.g. a mortgage
The direct debit also must have been cancelled in the last 60 days.
If the above applies to you, please visit us in branch or get in touch via telephone banking where we will be happy to help. If not, please contact the company that receives your payment directly and they will arrange to reinstate the direct debit on your account.
Telephone banking
03457 424365 (overseas +44 2890 538 033)
Relay UK: 18001 03457 424365
Open 7 days a week 8am-8pm (Automated service 24/7).
Calls may be recorded.
Please have your Customer Number and PIN ready as this will enable your call to be answered faster and more securely. These are the same details you use to log in to Anytime Internet Banking.
