Telephone Banking, Anytime Banking and mobile app available to customers aged 11+ with an Ulster Bank account. App available on compatible iOS and Android devices with a UK or international mobile number from specific countries.
To use Telephone Banking you need to have a Personal account and be registered for Telephone or Anytime Banking. You will need your customer number, PIN and password when you call (these are the same as Anytime Banking).
With Telephone Banking you can:
Use our automated service to check balances, transfer money and pay bills
Speak with one of our team about your accounts.
If you can't remember your Customer Number, PIN or password then our Support Centre is here to help.
If you would like to sign up for Anytime Banking and telephone banking when opening a new account ring one of the following numbers and one of our team will guide you through the process.
Please note: These numbers are to register for telephone banking; you won't be able to carry out any transactions until you are registered.
Voice ID is a new security feature for Telephone Banking customers. It authenticates you using your voice in our automated system or when you speak to one of our team. This means you don't have to use your PIN or password when you call us.
Getting started is simple – you just need to be registered for Telephone Banking and speak to one of our team who will be able to enrol you.
Voice ID is available to telephone banking customers aged 18 and over.
