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Help with your product

Explore topics for help with your product

Business account

My personal and business accounts are now displayed separately, why?

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Cheques

How do I pay in a cheque or cash to my current or business account?

How long does it take for a cheque to clear in my account?

How do I pay in a cheque if I’m self-isolating?

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Credit card

How can I do a balance transfer to my credit card?

How do I close my credit card account or cancel my credit card?

How do I pay my credit card using Anytime Internet Banking?

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Current accounts

How do I close an account?

How do I set up a standing order?

How do I cancel a direct debit?

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Loan

How can I bring all my debts into one place?

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Overdraft

How can I increase or decrease my overdraft limit?

How do I apply for an overdraft?

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Rooster Money

What is the NatWest Rooster Money offer?

How do I sign up to NatWest Rooster Money and what do I need?

How do I get the free subscription to Rooster Card?

How do I pay money into the NatWest Rooster Money account?

Can I see NatWest Rooster Money in my Ulster Bank app?

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Savings

Where can I find more information on my Child Trust Fund (CTF)?

What is a combined interest rate?

What is a savings goal?

What is Gross interest?

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Three bank cards

What is a combined interest rate?

Where there is more than one interest rate applicable, for example the standard and conditional bonus rates on Premium Saver and Savings Builder, the rates are combined using a standard calculation to provide the total interest rate payable.

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Handy guides for help with your product

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Opening a bank account

If you've got your proof of identity and proof of address documents ready, you can apply for a bank account online today.

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Help with mortgages

Take the first step in buying your first home and see how much you could borrow today.

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Help with paying in cheques

You can now pay in your cheques anytime anywhere with the Ulster Bank app.

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Rooster Money

Give your kids a head start with the Rooster prepaid debit card for kids.

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