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What's this all about?
Find out important updates related to our range of services. And, you can also see whether our range of services are running as we expect, if we're aware of any issues, or if we're planning a period of maintenance soon.
Planned System Updates
In order to keep our systems up to date, we sometimes need to carry out essential maintenance. So that we don't cause you too much disruption, we do this in the early hours of the morning from 01:55 to 02:30.
When we have essential maintenance planned outside of these times, we will update the information below with the specific times and services affected. We are sorry for any disruption that this may cause you.
Mobile App
Service working normally
Anytime Banking
Service working normally
Website
Service working normally
Payments
Service working normally
Credit Cards
Service update
We’ll be completing essential maintenance on our systems from 01:00 to 07:00 on the 23rd February 2025.
During this time, you can continue using your card and making transactions, however you won’t be able to view your credit card information on our Mobile App or Anytime Banking until the maintenance is completed at 07:00.
We’re sorry for any inconvenience this may cause and appreciate your patience.
Debit Cards
Service working normally
Branch
Service working normally
ATM
Service update
To ensure that we continue to provide you with a reliable service we will be carrying out essential maintenance to our Cash Machines between 23:00 Sunday 23rd February and 01:00 Monday 24th February 2025. During this time there will be two outages lasting up to 15 minutes each time.
This means that during this time access to cash and all other services will be unavailable at Ulster ATMs. Ulster Debit & Credit card holders will be able to use cash machines of other financial institutions.
‘Emergency Cash’ and ‘Get Cash’ facilities cannot be used during this time. PINs issued before or during this period may still be used but will only be available for their normal 3 hour lifespan. They cannot be re-issued or extended so you should time your visit to the machine you have chosen to avoid the period of the outage.
Telephone Services
Service working normally