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I have received a letter/email to complete a Financial Health Check as I may be eligible for a better product what does this mean?

I have received a letter/email to complete a Financial Health Check as I may be eligible for a better product what does this mean?

A Financial Health Check with one of our highly qualified Senior Personal Bankers can help by suggesting easy ways to stay in control of your day-to-day spending and recommending simple ideas and tools to help you make the most of your money.