How to move your savings

You'll need your sort code and account number. You'll find them on the letter we sent to you when you first opened the account or on statements. 

• Go to 'Set up Anytime Banking' and enter your personal and account details. You can leave the debit card section blank and tap 'Next'.
• We’ll then show you your unique customer number. It's used for logging into Anytime Banking, registering for the app and when you call us.
• For security, we'll send you a one time activation code to your mobile phone to verify your details. If your mobile number is wrong, missing or you don't get a code, you can ask for one to be sent in the post.
• Enter and verify the activation code, then choose your memorable PIN and password. Once that's done, you can log into Anytime Banking.

It usually takes 7-10 days to get Anytime Banking set up with your card, card reader and PIN, but it can take up to 15 days, so it's a good idea to start the set up process as soon as possible.

• Log in to Anytime Banking.
• Select 'Security' from the menu in the 'Using a card reader' section.
• Select 'Order a card reader'.

We'll send your card reader, card and PIN in the post. 

• Log in to Anytime Banking.
• Click on the 'Security' link from the menu.
• In the 'Using a card-reader' section, select 'Enable a card-reader'.
• Follow the instructions on the screen.

Don’t worry, we can help you order new ones. Just log in to your Anytime Banking account, go to Security (top right) and follow the “reorder Card Reader” instructions.  If you’ve lost your card or PIN, our digital assistant Cora can re-order those for you. 

What you need:

• The card reader and card that you ordered when you set up Anytime Banking, or your mobile app if you have registered for biometric approval.
• The details of the account you want to move the money to: the first and last name of the person you want to pay, as well as the account type, account number and sort code..

How to set up your your payment:

• Login to Anytime Banking and select 'payments and transfers' from the main menu.
• Choose your account and click 'pay someone new'.
• Type in the first and last name of the person you want to pay, as well as their sort code and account number and select the account type (personal or business).
• Click next, and we'll check the name and account details match.
• Click next and enter how much you want to send, then select 'pay now', or you can schedule your payment for a specific date if you'd like.
• Click next again to review all the details and get your card reader and card ready (or your mobile app if you're registered for biometric approval). Follow the instructions on the screen and your payment will be complete. 

What you need:

• The latest version of the Ulster Bank app.
  
• The details of the account you want to move the money to: the first and last name of the person you want to pay, as well as the account type, account number and sort code.

How to set up your your payment:

• Open the Ulster Bank app and select the 'payments' icon at the bottom of the screen.
  
• Choose the account you want to make the payment from.
• Hit 'send money', 'make a payment', then 'pay someone new'.
• Enter the first and last name of the person you want to pay, as well as their sort code and account number and select the account type (personal or business).
• Click 'verify payee', and we'll check the name and account details match.
• Choose how much you want to send and whether you want to send it now, or a date in the future.
• If you're signed up for biometric approval, the app will ask you to authorise the payment.
• Check the details are correct and tap 'make payment'.