What you'll need:
- The latest version of the Ulster app already installed on your device.
- The account type (Personal or Business), account number and sort code.
- The first and last name of the person you are looking to pay or the full company trading name of the business you are looking to pay.
Your step-by-step guide:
- Open your mobile app.
- Tap on the account you want to make a payment from.
- Tap on 'Payments'.
- Tap on 'Make a payment'.
- Tap ‘Select payee’ on Apple devices or 'Choose Payee' on Android devices and then tap 'Pay someone new'. Enter the payee's first and last name or full company trading name, select the account type (Personal or Business), then the account number and sort code details of the person you want to pay.
- Choose the amount you wish to send, add a reference for the payment and then choose the date you want to send the money on, now or in the future. Where a Confirmation of Payee (CoP) check is performed you will receive a response to let you know if the name you have entered matches the details for the account. If the response from the payee's bank is ‘close match, no match or unable/unavailable’ we will give you advice on what to do next.
- For added security you may be asked to authorise this payment. If this happens you will see the ‘Authentication required’ screen. Just tap ‘Next’. Then re-enter your mobile app’s log in details, to re-confirm it’s you.
- Check and confirm the payment details are correct and tap 'Make payment'.
- That’s your payment complete!
If you need to print or download a record of this payment, simply tap 'View receipt' and follow the instructions on the screen.
To make a payment from the mobile app for more than £1000, you'll need to have made at least one payment to that payee using Anytime Banking.
Payments under £1000 can be saved on the mobile app and will also show in Anytime Banking for future use.
You must be aged 16 or over and there is a maximum of 5 payments totalling £1000 per day.
App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.