How to manage and dispute payments with Amazon
To dispute a payment with Amazon:
- Sign In at amazon.co.uk
- Select Customer Service
To manage a subscription with Amazon:
- Sign In at amazon.co.uk
- Select Your Account
- Select Membership & Subscriptions
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Want to dispute a payment made to Amazon, Netflix, Apple or Google?
If you have a payment that you:
- Didn't get the goods or services you expected
- Haven't received a refund for something you returned
Or
- If you have subscriptions that you'd like to manage / cancel / dispute you can do this by following the steps below.
How to manage and dispute payments with Apple
Through Apple's website:
- Go to: support.apple.com
- Select Billing and Subscriptions
To manage subscriptions through an Apple device:
- Open Settings
- Select your Name / Apple ID
- Select Subscriptions
Disputing through an Apple device:
- Open Settings
- Select your Name / Apple ID
- Select Media & Purchases
- Select View Account
Still need our help?
If you’ve tried getting your dispute sorted out with the retailer and they’ve not resolved it, then we may be able to help.