We're here to support you

If you have cash or a cheque to pay into your bank account, you can:

Pay in via the mobile app

Visit your nearest branch, you’ll find our current opening hours using our branch locator

Visit your nearest Post Office, where you can deposit cheques and cash into your account. You’ll need a paying in slip, which you’ll find either in your paying in book, or at the back of your cheque book.

Unfortunately you cannot pay in a cheque through Anytime Internet Banking.

If you cannot make it to a branch or post office due to self-isolation or you are unable to make the journey please see 'How do I pay in a cheque if I am self isolating'

If you have not yet ordered a card reader or your card reader is lost, damaged or out of battery power, you can order a new one  in . Your replacement will arrive in 3-5 working days.

To order a card-reader for Anytime Internet Banking:

Log in to your Anytime Internet Banking service

Select 'Security' from the left hand menu.

In the 'Using a card-reader' section select 'Order a card-reader'.

Select a reason from the drop down menu.

Click 'Confirm'.

We are keeping as many branches open for as long as possible during this crisis, however branch opening times may be affected. To check if your branch is open and our latest opening times, please use our branch locator tool.