Overlay
Service Status

Find out how our services are running

Our service updates

Find out important updates related to our range of business services. You can also see if our range of services are running as we expect. We'll keep you updated if we're aware of any issues, or if we're planning a period of maintenance soon.

Online and Mobile services

Bankline

We’re making some improvements to Bankline

Customers using New Bankline:

You will notice that you will receive an Original Bankline experience from 8pm on Friday 21st February. The service will then be unavailable from 11pm on Friday until 3pm on Saturday 22nd February, with potential this may extend to no later than 8am on Sunday 23rd February.

Customers using Original Bankline:

The service will be unavailable from 11pm on Friday 21st February until 9am on Saturday 22nd February, with potential this may extend to no later than 5pm on Saturday 22nd February.

If you see the service unavailable message (or receive an error message) when logging on outside of these times, please clear your browser’s cache and cookies before trying again. Click here for help on how to do this for a range of common internet browsers.

Information Message

Anytime & Mobile Banking

Service working normally

Information Message

Branch & Telephone updates

If you're a Business banking customer requiring branch or telephone services, see our updates below, or visit our service status page for any planned maintenance or service disruptions.

Branch

Services working normally

Information Message

ATM network

Services working normally

Information Message

Telephone services

Service working normally

Information Message

Payments and card services

Payments

Services working normally

Information Message

Credit Cards

Services working normally

Information Message

Protect your business from fraudsters

Fraudsters are exploiting the spread of coronavirus to facilitate fraud and cyber-crime. Take action to protect your business.

Something else we can help with?