Business Banking
Managing cash
. . .

Products and services

Managing cash

On this page

Paying cash in Open in new window

Taking cash out Open in new window

Other ways to bank Open in new window

Branch services Open in new window

Services included on this page may have specific terms and conditions, eligibility criteria, limits and or product fees and charges that may apply. Our mobile app is available to Ulster Bank business customers with compatible iOS and Android devices and a UK or international mobile number in specific countries.

Paying cash in

There’s a simple and secure way to pay cash into your business account. You can also pay cash in at our branches. From 2^nd September 2024, you will be required to present a pre-printed paying-in slip or debit card linked to the recipient Ulster Bank business account for the deposit to be accepted.

Cash collected by courier

Coins, notes and cheques can be collected by courier of your choice from your business and paid into your account with Direct Cash In or Consolidated Cash (restricted to approved couriers only). Contact your relationship manager to discuss your needs.

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Our list of approved couriers Open in new window

What do I/my customers require in order to pay in cash into a business account at a Ulster Bank branch?

From 2^nd September 2024, in order to make a cash or mixed cash/cheque deposit to a Ulster Bank account in branch, you or your customer, will need to present a pre-printed paying-in slip or debit card linked to the Ulster Bank business account.

If I don’t have a pre-printed slip or debit card, how do I pay cash into a business account?

Obtaining paying-in slips: If you are an individual paying into a Ulster Bank business account e.g paying a bill, we would recommend speaking to the company who you are trying to pay funds to, as they may be able to provide you with a paying-in slip or have other payment methods such online card payment. If you are the business account owner, you can order additional paying-in slips through your regular point of contact at the bank. See here for more information: How do I order a cheque book or paying-in book using Anytime Banking?

Local Bank Transfer: If you are looking to deposit cash and banked elsewhere, you can visit your home bank branch if the service is available and then request your bank to initiate a bank transfer to the recipient account.

Pay-it (Online Payments): If you are a Ulster Bank business customer and are looking to move away from receiving cash payments into your account Payit™ offers a new way to collect and send payments online and in person, removing the need for sharing and storing card details or accepting cash. Please see here for more information: Payit™

Taking cash out

Cash can be delivered to your business premises or you can pre-order it for collection. You can also take cash out from our branches.

Cash delivered by courier

Our Direct Cash Out and Bulk Cash Out services can help if you need to take out large volumes of cash. We deliver cash to your business using a secure courier company of your choice.

Contact your Relationship Manager to discuss your needs.

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Pre-order change for collection

Use our online form to pre-order your business change for collection. You can do this up to 7 days before you need it. You’ll be able to pick it up from one of our branches on the day of your choice.

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Order your cash online Open in new window

Business cash card*

Freedom to manage your cash. Nominated staff members can withdraw and deposit^ business funds in a way that suits your business.
Easy access. Make cash and cheque deposits, as well as cash withdrawals at Ulster Bank branches, ATMs and Post Office.
Control your cards. Set withdrawal limits, update the card status in real-time and get full visibility of every withdrawal and deposit from our online portal.
You’ll be able to register your interest for the new product, which will be available from October 2023.

Business cash card Open in new window

^ Cash withdrawals, cash deposits and cheque deposits with a Business Cash Card will be enabled at Ulster Bank branches at a future date.

*To apply you must be a UK resident aged 18 or over and hold a business bank account in the same legal entity name with Ulster Bank. Fees for withdrawals and deposits may apply, as per your existing business bank account tariff, however no additional charges will be levied for using this service. Subject to status, business use only. UK businesses only.

In a branch, you can

Pay in cash outside working hours

A Night Safe is a box that you’ll find next to our branches. You can use it to pay in to your account outside normal branch opening times. You’ll get a credit to your account the next working day.

Contact your Relationship Manager or local branch to organise.

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Pay in and take cash out

You can pay in and take out money at the counter in our branches. From 2nd September 2024, you will need to have a pre-printed paying-in slip or debit card to deposit. This must be linked to the receiving business account to be accepted.

You can also pay in in cash at Cash Access UK deposit services (you'll need to bring your Chip & PIN card associated with your account).

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Branch finder Open in new window

Pay in coins

Use our Bulk Coin In machines to pay in large amounts of coins. You don’t need to count it as the machines do that for you. Once your cash has been counted you’ll get a voucher to pay in at the counter.

Ask in your local branch about our Bulk Coin In machines.

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Manage foreign currency

If you’ve got a foreign currency account and you need to pay in or take out currency, you can have it collected or delivered straight to you, using our Direct Currency In service.

Talk to your Relationship Manager or local branch to find out more.

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More about our business currency account Open in new window

Cash Deposit Limits

Some business banking customers have a cash deposit limit of £200,000. We calculate the aggregated value of your cash deposits on a 365 day rolling calculation.

For example, a cash deposit made on the 28th February 2024 will be counted towards your limit until 27th February 2025.

FAQs

What is my cash deposit limit?

Some business customers will have an annual rolling cash deposit limit of £200,000 applied at Bank Branch counters, Post Office counters and Cash Deposit Machines. There will be one limit for all accounts for each business.

For example, a cash deposit made on the 28th February 2024 will be counted towards your limit until 27th February 2025.

For more information, please speak with your usual business contact or call Businessline on 0345 366 5592.

Why are you introducing deposit limits?

We are very committed to fight financial crime and sometimes we need to make changes to prevent and disrupt money laundering. We’ve introduced an annual deposit limit for some business customers when paying cash into their business account either at the Post Office or via our Cash & Deposit Machines.

What do I do if my cash deposit is declined?

Speak with your usual business contact or call Businessline on 0345 366 5592.

Or you can find your nearest branch here.

I need to make a deposit that is over the cash deposit limit.

Speak with your usual business contact or call Businessline on 0345 366 5592.

Is the limit linked between business and personal accounts?

Your limit on your business account is not linked to your personal account. For more information on limits applied to personal accounts, please read this support centre article.

I haven’t got a Relationship Manager – who do I speak to?

Speak with us by calling on 0345 366 5592.

Does this affect my withdrawals?

This does not impact existing cash withdrawal limits.

I also have a business account at another bank and their limit is different / they are not applying any limits?

As an industry, we all have an obligation to combat Financial Crime, as a result, you may find limits applied differently across each financial institution.

Are foreign currency deposits included?

Foreign currency deposits into sterling accounts are included in the annual cash deposit usage calculation.

How can I raise a complaint?

If you do need to raise a complaint, visit our complaints page here.

Other ways to bank with us

Use our mobile branches

If you run your business in an area where we don’t have a branch, then a mobile branch is the bank that comes to you. They visit specific places on a timetabled route. You can do some of your usual business banking tasks, like paying in and taking out cash on board.

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Where we visit and what we do Open in new window

Banking at the Post Office

As an Ulster Bank customer, some bank services are available in your local Post Office. You’ll be able to check your business balance, pay in or take cash out, pay in cheques and get change at any of the 11,500 Post Office branches across the UK.

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See the full list of services available Open in new window

Take card payments with Tyl

Take fast and secure payments online, over the phone, or by card machine with next day settlement on all transactions. Find a tailored solution that works for your business.

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Tyl by NatWest Open in new window

To be eligible for Tyl by NatWest your business must be based and trading in the UK, and you must be over 18. Eligibility criteria, fees and T&Cs apply.