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Help with your card

Transactions

Troubleshooting

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There's a problem with a subscription or recurring transaction

Find out how to:

  • Cancel a direct debit
  • Cancel a standing order
  • Cancel/issue with a debit card transaction
  • Cancel/issue with a credit card transaction
Find out more Open in new window

Frequently asked questions

How do I search for transactions online?

I don't recognise a transaction, what can I do?

There's a problem with a subscription or recurring transaction

I can't read the CVV number on the back of my credit card

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Other bank account support

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