How can I make an international payment?

Mobile banking

If you have registered to use your biometrics with the Bank, you can use the mobile app to make an international payment to new and saved payees up to the daily limit of £20,000.00 GBP (Euro equivalent for ROI).

If you have not yet registered your biometrics with the Bank you can make an international payment to:

• a saved payee up to £20,000
• a new payee up to £1,000 (a maximum of 5 payments totalling £1,000 per day)
• to make a payment to a new payee for more than £1,000 you will need to go to Anytime Internet Banking

Step by step instructions:

1. Login to the mobile app
2. Tap 'Payments' on the bottom of the home screen, make sure the account shown is set to the account where you want to make the payment from. You can swipe to change accounts or tap 'Change account'.
3. Tap 'Send money'
4. Tap 'Send money abroad'
5. Tap 'Choose who to pay'
6. Tap Pay someone new or an existing Payee set up
7. Follow the on screen instructions to complete the payment

Pay Someone New selected

1. Select country and then Currency
2. Key the amount in either foreign currency or GBP as you prefer and select calculate rate
3. Choose Payment type and Fees
4. Input Recipient’s details (Payee’s full name/ Account details/Reference/Recipient’s bank details/Recipients address/Other details)
5. Select purpose of payment, review messages and select continue
6. If required, complete Biometric approval
7. Check the payment details and Continue
8. Review payment & select "Make Payment"
9. Accept Terms & Conditions
10. The screen will then confirm your payment has been arranged

Saved Payee selected

1. Select Payee
2. Key the amount in either foreign currency or GBP as you prefer and select calculate rate
3. Choose Payment type and Fees
4. Check Payment details
5. Confirm payment
6. The screen will then confirm your payment has been arranged

Anytime Internet Banking

You can use Anytime Internet Banking to make an online international payment to an individual or business outside the UK and to currency accounts within the UK from your bank account as and when it suits you. For more information on how to raise an international payment, please view How do I make an international payment through Anytime Internet Banking?

A fee will apply for all urgent payments and funds should reach the recipient in 1 to 2 business days. Standard payments are free of charge. Standard euro payments within the SEPA zone should reach the recipient the same day (you have until 2PM to arrange the payment), for all other countries standard payment should reach the recipient in 2 to 4 working days.

Further details on international payment fees and charges can be found in our Schedule of Services brochure (PDF, 322KB).