payment_limits

Paying someone new refers to paying an individual or company who you have not added to your list of saved payees. This method also allows you to make the payment without the use of a card reader.

• Daily payment limit: £1000
• Payment frequency: Maximum of 5 payments per day and cannot exceed £1000 total
• Daily limit applies from: 12am – 12am daily

The limit for personal customers is per person not per account (so if you have a joint account you can both make payments up to the limit). You must have available funds to send from your account (including any overdraft facility). Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

Saved payees are individuals or companies who you have already made a payment to from either Anytime Banking, Mobile Banking, Telephone banking or at a branch and are now saved for future payments.

Personal Customers:

• For people you have already paid via online or in branch: £20,000 per day
• Daily limit applies from: 6.30pm to 6:30pm the following business day
• For people you have not previously paid via online or in branch: £1000 per day
• Daily limit applies from: 12.00am to 12.00am the following calendar day

Business and Premier customers:

• For people you have already paid via online or in branch: £50,000 per day
• Daily limit applies from: 6.30pm to 6:30pm the following business day
• For people you have not previously paid via online or in branch: £1000 per day
• Daily limit applies from: 12.00am to 12.00am the following calendar day

The limit for personal customers is per person not per account (so if you have a joint account you can both make payments up to the limit). You must have available funds to send from your account (including any overdraft facility). Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

Making bill payments or payments to a credit card? Our app contains a list of the most popular and frequently used utility, local authority and credit card companies.

You don't need to enter the company's account details, just select from the “payees” list or type the name (via pay someone new) and we will pre-populate this information for you.

• Transaction limit for paying a utility provider that you’ve paid before using Anytime Banking (using the same reference): £20,000 for Personal customers, £50,000 for Business customers.
  
• Daily limit for paying a utility provider that you haven’t paid before using Anytime Banking (or where you change the reference you had set on Anytime Banking): £1000
• Daily limit for paying a credit card provider that you haven’t paid before using Anytime Banking (or where you change the reference you had set on Anytime Banking): £500

There’s no restriction on the number of payments you can make within these limits, as long as you have available funds in your account (including any overdraft facility).

To ensure your money is safe, we will sometimes ask you to authorise a payment using Face ID/Touch ID on iOS, fingerprint on Android or your app passcode.

Pay Your Contacts lets you send money to anyone who has registered for the Paym service with any of the participating banks or building societies.

• Daily limit: £250
• Payment frequency: 20 payments per day totalling £250
• Daily limit applies from: 12am – 12am daily

The limit for personal customers is per person not per account (so if you have a joint account you can both make payments up to the limit). You must have available funds to send from your account (including any overdraft facility). Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

International payments lets you send money abroad to saved payees, who are individuals or companies you have added to your list of payees via Anytime Banking or at a branch.

• Personal account daily limit: £10,000
• Business customer’s daily limit: £20,000
• Payment frequency: Unlimited
• Daily limit applies from: 3.00pm – 3.00pm

The limit for personal customers is per person not per account (so if you have a joint account you can both make payments up to the limit). You must have available funds to send from your account (including any overdraft facility). Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.

Get Cash lets you withdraw money quickly without using your bank card. It's great for those times, when you pop out during your lunch hour, but don't have cash on you.

• Daily limit: £130 per day
• Payment frequency: 2 withdrawals per day totalling £130
• Daily limit applies within: 24 hours from when the Get Cash code is generated.

If you wish to make any payments outside of these thresholds you can contact telephone banking or visit a branch.  

The limit for personal customers is per person not per account (so if you have a joint account you can both make payments up to the limit). You must have available funds to send from your account (including any overdraft facility). Payments made on a Saturday, Sunday or Bank Holiday will form part of the next working day's allowance.